At KaiJobs, we are committed to providing high-quality digital services designed to support and enhance your career journey. As our services are non-tangible and customized, refunds are subject to strict eligibility criteria outlined below.

🔹 1. Nature of Our Services

All services provided by KaiJobs are digital, personalized, and non-returnable. Once delivered, they are considered consumed and cannot be retracted or reused.

🔹 2. Refund Eligibility

✅ You May Request a Refund If:

  • A refund request is submitted within 24 hours of purchase, and the service work has not yet started.

  • The service was not delivered within the committed timeline without prior notice or communication from our end.

  • The service has not been accessed, used, or consumed in any way.

❌ Refunds Will Not Be Granted If:

  • The refund request is made after 24 hours of purchase.

  • The service has already been delivered or partially used.

  • Delay in delivery is due to lack of response or inputs from your side.

  • You do not respond to our delivery communication within 3 calendar days. In such cases, the service will be marked as accepted and closed.

  • The request is based on subjective dissatisfaction without valid reasoning or after full service consumption.

🔁 3. Review and Approval Window

After service delivery, you will receive a prompt to review or request changes. If no response or revision request is received within 3 days, the service will be deemed approved, and no refund or further edits will be possible beyond this period.

🔄 4. Scheduled Sessions & Appointments

  • Sessions may be rescheduled if notified at least 12 hours in advance.

  • No-shows or late cancellations are not eligible for refunds.

  • Once a session has been conducted, it is considered fulfilled and non-refundable.

🔐 5. Digital Deliverables

All digital deliverables are considered final once shared. As they are custom-built and instantly usable, they are not eligible for return or refund under normal circumstances.

🛑 6. Chargebacks & Misuse

Any attempt to claim false refunds or initiate a chargeback after service delivery will lead to:

  • Immediate account suspension

  • Permanent blacklisting from future services

  • Legal action, if applicable

📬 7. Refund Request Process

To request a refund (within the allowed window), please contact us at support@kaijobs.com with:

  • Your full name and contact details

  • Order or transaction reference

  • Reason for the refund request

Our team will assess your request and respond within 3–5 business days.

🤝 8. Dispute Resolution

If you’re not satisfied, we encourage you to contact us first. We may offer:

  • Reasonable rework

  • Credit for future use

  • A goodwill solution, at our discretion

📌 9. Policy Updates

KaiJobs reserves the right to update this Refund Policy at any time. Updates will be reflected on this page and become effective immediately upon posting.